Monday, August 29, 2005

This Week: What's your favorite CRM blog?

SEARCHCRM.COM
This Week
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A newsletter from TechTarget
August 29, 2005

IN THIS ISSUE:
> From the Editor: Cast your vote for the best CRM blog
> New quiz: Are you a CDI know-it-all?
> Site Highlights: Customer Data Management Seminar Series
> White Papers: The Support Portal: A New Paradigm in Self-Service
> Highlights from SearchCRM.com: SAP overtakes Siebel in CRM revenue

FROM THE EDITOR
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Cast your vote for the best CRM blog
[by Kerry Glance, Editor]

To blog or not to blog?

Actually, that doesn't even seem to be the question anymore. Everyone
blogs. From blogs about dogs to blogs about Mars to blogs about
nothing in particular -- the blogosphere is a unique new channel for
sharing information and fostering community interaction.

Do you have a favorite CRM or BI blog? There are plenty of them out
there -- some are funny, some are controversial and some are really
good at staying on top of trends and news.

The SearchCRM.com team is thrilled to announce The Best CRM Blog
Awards -- a program that recognizes the most outstanding and popular
blogs in the CRM and BI markets. We will be accepting nominations
through September 30th. Anyone can nominate a blog, but the blog must
be on the topic of CRM, BI or a related field and it must be
maintained on a regular and consistent basis. Whether it's written by
a recognizable thought-leader or a CRM practitioner -- we're looking
for the best of the best.

Send us your nominations in these 2 categories:

* The best blog in CRM
* The best blog in BI

Once we have nominations in hand, we'll open up the voting to our
readership, who will be asked to judge the nominated blogs on several
criteria including content quality, usefulness, writing style and
design. Stay tuned -- the polls will open on October 5th.

So send in your nominations today!

Have a great week,

Kerry

RELATED INFORMATION:
> Nominate a CRM blog: mailto:bestcrmblogs@searchcrm.com
> Nominate a BI blog: mailto:bestbiblogs@searchcrm.com

NEW QUIZ
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Are you a CDI know-it-all?

The trouble with customer data is that while it's your greatest
corporate asset, managing it effectively is often your toughest
corporate challenge. With that in mind, we've created this quick
five-minute quiz to help you sharpen your CDI know-how.

> Take the quiz here:
http://searchcrm.techtarget.com/generic/0,295582,sid11_gci1118535,00.html?track=NL-157&ad=526828


SITE HIGHLIGHTS
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Customer Data Management Seminar Series
SearchCRM.com presents Customer Data Management, a unique seminar
series focused on the strategic movement of data throughout the
enterprise. Join industry leading speakers Jill Dyche, Aaron Zornes
and Robert Lerner to get expert advice on customer data and learn
about today's emerging trends and technologies. Seminars will be held
in Washington, D.C. on Oct. 19, Stamford, Conn. on Oct. 20, and
Chicago on Oct. 26. Admission is free, so apply today!
http://events.techtarget.com/cdm/?track=NL-157&ad=526828&Offer=CRretcdm829


FEATURED WHITE PAPERS
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Hammering the Siebel Communications Server: Why Desktop Load Testing
Is NOT Siebel CTI Testing
Published by: Empirix June 1, 2005
http://searchCRM.com/r/0,,45003,00.htm?track=NL-157&ad=526828

The Support Portal: A New Paradigm in Self-Service
Published by: Parature July 1, 2005
http://searchCRM.com/r/0,,45016,00.htm?track=NL-157&ad=526828

View All White Papers at:
http://searchcrm.techtarget.com/whitepapers?track=NL-157&ad=526828


HIGHLIGHTS FROM SEARCHCRM.COM
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COLUMN: Do people really understand data warehousing?

A data warehousing initiative shouldn't result in multiple data
silos, but too often that's just what happens. The problem, says
guest columnist Rick Sherman, is that data warehousing is
misunderstood.
http://searchcrm.techtarget.com/columnItem/0,294698,sid11_gci1119123,00.html?track=NL-157&ad=526828

NEWS: SAP overtakes Siebel in CRM revenue

The debate rages over who is tops in CRM. AMR Research says its SAP.
http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci1118929,00.html?track=NL-157&ad=526828

NEWS: Firms measured on customer privacy

Online customer privacy hasn't been a high priority for many
organizations, but some top companies are taking it seriously. A
recent survey names the top firms.
http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci1118415,00.html?track=NL-157&ad=526828

NEWS: CRM hosted, on-premise or both?

The ACF switched its CRM system from on-premise to hosted while
keeping the same vendor. Vendors are touting the benefits of both,
but few are implementing hybrid CRM.
http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci1119375,00.html?track=NL-157&ad=526828

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CONTACT US:

Sales
For sales inquiries, please contact us at:
mailto:sflynn@techtarget.com

Editorial
For feedback about any of our articles or to send us your article
ideas, please contact us at:
mailto:kglance@techtarget.com

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