Tuesday, August 30, 2005

Today's News: Bringing your BI tools together

SearchCRM.com: Today's News
August 30, 2005
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ISSUE SPONSORED BY: Strategic Contact

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IN THIS ISSUE

-- The BI application consolidation challenge
-- IBM rolls out first Ascential product
-- Salesforce.com adds 1,000 users
-- More headlines
-- What's your favorite CRM blog?
-- Learning Guide for Marketing Effectiveness

HEADLINES
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THE BI APPLICATION CONSOLIDATION CHALLENGE | SearchCRM.com

Whether through departmental purchases, mergers or acquisitions,
companies have a myriad of BI tools. Consolidating it is a task
fraught with challenges.
http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci1115026,00.html?track=NL-156&ad=523960

MORE INFO:

Read about TDWI's 2004 report on analytical silos
http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci1001290,00.html?track=NL-156&ad=523960

See where BI ranks on CIOs' shopping lists
http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci1114581,00.html?track=NL-156&ad=523960

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Strategic Contact

Contact Center Technology Course
It's the biggest time of change for call center technology in twenty
years. Whether you're a call center leader, or an IT or telecom
professional, you need to understand the options and solutions that
make sense for your environment. SearchCRM.com's expert Lori Bocklund
of Strategic Contact delivers a two-day contact center technology
course through ICMI.
Learn more about this seminar.
http://searchCRM.com/r/0,,41698,00.htm?track=NL-156&ad=523960

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IBM ROLLS OUT FIRST ASCENTIAL PRODUCT | Search400.com

Big Blue launched WebSphere DataStage TX 8.0 Thursday, its first
major product based on tools obtained in the Ascential acquisition.
http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci1120626,00.html?track=NL-156&ad=523960

SALESFORCE.COM ADDS 1,000 USERS | MarketWatch

Air Products and Chemicals has signed a 1,000-seat deal with
Salesforce.com, one of several big customer wins the company promised
this quarter.
http://www.marketwatch.com/news/yhoo/story.asp?source=blq/yhoo&siteid=yhoo&dist=yhoo&guid=%7B5BC0A7B4%2D5D16%2D4AA8%2DAEE4%2DC67351415B38%7D

MORE HEADLINES | News from around the Web
http://searchcrm.techtarget.com/news/0,289141,sid11,00.html?track=NL-156&ad=523960

-- Data discrepancy tool debuts (eWEEK)
http://searchcrm.techtarget.com/newsItem/0,289139,sid11_gci1120622,00.html?track=NL-156&ad=523960

-- SugarCRM adds offline client, Oracle 9i support (CRMDaily)
http://searchcrm.techtarget.com/newsItem/0,289139,sid11_gci1120621,00.html?track=NL-156&ad=523960

ALSO ON SEARCHCRM.COM
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WHAT'S YOUR FAVORITE CRM BLOG? | THE BEST CRM BLOG AWARDS
The SearchCRM.com team is thrilled to announce The Best CRM Blog
Awards recognizing the most outstanding and popular blogs in the CRM
and BI markets. We will be accepting nominations through September
30th. Anyone can nominate a blog, but the blog must be on the topic
of CRM, BI or a related field and it must be maintained on a regular
and consistent basis.
* Nominate a CRM blog
mailto:bestcrmblogs@searchcrm.com
* Nominate a BI blog
mailto:bestbiblogs@searchcrm.com

LEARNING GUIDE FOR MARKETING EFFECTIVENESS | RESOURCES
Here you'll find the articles, advice and resources you need to be a
better marketer. From complying with regulations to building a better
relationship with the sales force, this collection of resources is
your one-stop shop for building marketing effectiveness.
http://searchcrm.techtarget.com/generic/0,295582,sid11_gci1049991,00.html?track=NL-156&ad=523960

THE REAL-TIME CONTACT CENTER | CHAPTER DOWNLOAD
Download a sample chapter from "The Real-Time Contact Center" written
by leading contact center expert Donna Fluss and published by AMACOM.
In her newest book, Fluss explains how a proactive, real-time contact
center can give a company the leading edge over its competitors by
increasing loyalty, reducing expenses and improving customer service,
resulting ultimately in greater revenue.
* Read the full excerpt and download the chapter here
http://searchcrm.techtarget.com/generic/0,295582,sid11_gci1116716,00.html?track=NL-156&ad=523960
* Visit the Chapter Download Library
http://searchcrm.techtarget.com/generic/0,295582,sid11_gci1086158,00.html?track=NL-156&ad=523960

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CONTACT US:

Sales
For sales inquiries, please contact us at:
mailto:sflynn@techtarget.com

Editorial
For feedback about any of our articles or to send us your article
ideas, please contact us at:
mailto:kglance@techtarget.com


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